Knowledge base chatbot for customers & staff
Your documentation answers the questions itself
How it works
Four steps from data to result.
Upload your documents
Manuals, FAQ, website content, policy documents — the chatbot learns from everything you provide.
AI indexes the knowledge base
The AI structures and understands your content, enabling fast and accurate answers to any question.
Users ask in natural language
Customers and staff chat as they normally would — no search terms needed, just a plain question.
Instant answer with source reference
The chatbot responds immediately and always cites the source, so users can click through for more context.
Sources
Stats
94%
accuracy
847
questions
2.1s
avg. time
Motran AI Assistent
Online — answers within 2 s
Functionality
What the application can do.
Always up to date
Add new documents or edit existing ones — the knowledge base updates automatically.
Source reference with every answer
Users always see which document or page provides the answer.
Multilingual
The chatbot understands and responds in multiple languages without extra configuration.
Embeddable in your website or portal
Easy to integrate into your existing website, intranet or client portal via widget or API.
Results
What it delivers.
60% fewer repetitive support questions for your team
Available 24/7, even outside office hours
New employees get up to speed faster with instant answers
Every application is built to fit your organisation, systems and workflows.