AI-agents that do the work.

No off-the-shelf tooling, but agents built around your processes and systems. See how an agent works, then browse 41 examples from every corner of the organisation.

Browse 41 examplesHow an agent works
What it is

What is an AI agent?

An AI agent is more than a chatbot. It's a digital colleague that handles tasks on its own, using your context and systems. We build them tailored to you, fitting the processes your team already knows.

Nearly every agent follows this pattern. What comes in and what goes out differs per process.

Context & systems
Customer data
Your systems
Company knowledge
Documents

Incoming work

An email, document or signal comes in, or the agent starts on a schedule.

Motran AI-agent

Understands the request, uses context and performs the action.

Done

The action is performed and written back to your systems.

Human in the loop(optional)
Types of agents

Four ways agents take over work

Nearly every solution we build falls into one of these directions, or combines a few.

01

Document analysis agents

Automatically read, summarise and classify contracts, reports and files.

02

Market intelligence agents

Scan sources daily, spot opportunities and deliver structured briefings.

03

Process automation agents

Automate repetitive tasks: invoices, orders and matching. 24/7, consistent and scalable.

04

Knowledge-base agents (RAG)

Internal knowledge systems that answer from your own documents, secure and up to date.

And many more. Below is a selection of what we build

41 examples · 6 domains

AI automation across the organisation

Customer Communication & Service

01 · 10 examples

From support to reviews: every customer interaction handled instantly and consistently.

Automate support tickets

AI answers questions instantly and routes complex cases to the right person.

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Booking journey agent

Automates customer messages around every booking: timed right, tailored to destination and traveller.

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Email routing & triage

Automatically categorise, prioritise and route incoming emails.

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Complaint handling

Quickly classify complaints, escalate to the right department and follow up proactively.

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Knowledge base & FAQ management

Detect frequently asked questions and automatically document them in the knowledge base.

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Customer satisfaction surveys

Send NPS and CSAT surveys, analyse responses and report insights automatically.

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Customer portal self-service

Let customers query orders, invoices and status information via an AI assistant.

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E-commerce return analysis & reduction

Analyse return shipments by cause and pattern; reduction actions automatically recommended.

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Voicemail to task

Transcribe voicemails, determine urgency and automatically create tasks in the CRM.

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Review analysis & response

Automatically analyse customer reviews for sentiment and topic, then respond in brand style.

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Sales & Marketing

02 · 5 examples

Qualify leads, generate quotes and reactivate customers, without manual effort.

Lead qualification

Automatically score, qualify and distribute incoming leads to the sales team.

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Automatic quote generation

Convert customer data and needs into a formatted, ready-to-send proposal.

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Real estate lead follow-up & viewing planner

Real estate leads instantly followed up, qualified and viewings automatically scheduled.

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Newsletter & social media automation

Automatically convert product updates and triggers into newsletters and social posts.

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Customer reactivation campaigns

Identify dormant customers and automatically send a personalised reactivation message at the right time.

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Administration & Finance

03 · 9 examples

Invoices, VAT, contracts and expenses: AI takes over the routine work.

Invoice processing & validation

Automatically read, validate and prepare incoming invoices for booking.

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Contract management & renewals

Monitor contract expiry dates and automatically trigger renewal processes.

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Reporting & dashboards

Automatically compile, format and distribute periodic reports to stakeholders.

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Compliance checks & audits

Check internal documents against current regulations and report deviations.

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Supplier evaluations

Analyse supplier performance and create structured evaluation reports.

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Inspection & assessment reports

Inspection reports automatically generated from on-site photos and voice input.

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Accounts receivable & collections

Automatically monitor overdue invoices, send reminders and escalate based on payment behaviour.

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VAT return preparation

Automatically categorise transactions by VAT rate and prepare quarterly returns for the accountant.

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Supplier quote comparison

Automatically compare multiple supplier quotes on price, lead time and terms with a recommendation.

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Operations & Logistics

04 · 8 examples

Orders, scheduling, inventory and deliveries that keep running on their own.

Automate order processing

Read orders from email or form and process them directly in ERP.

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Automatic scheduling agent

Optimal weekly schedule and live re-planning for sick calls or priority jobs.

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Purchase orders & supplier management

Create purchase orders based on stock levels and follow up with suppliers automatically.

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Inventory management & reordering

Monitor minimum stock levels and automatically place reorders with the right supplier.

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Project status updates

Automatically notify stakeholders about project progress at the right moment.

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Hospitality inventory & order optimisation

Hospitality procurement optimised based on occupancy, season and historical consumption.

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Retail demand forecasting & replenishment

Forecast retail demand per product and location; reorders automatically placed.

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Inbound goods processing

Scan incoming shipments, match against purchase orders and automatically update stock on receipt.

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Technical & Field Service

05 · 5 examples

Technicians, maintenance and construction sites, with AI as on-site assistant.

Smart field technician assistant

Field technician gets instant fault diagnosis, relevant manuals and part numbers via the app.

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Work order automation & reporting

Work orders automatically created, completed and reported from speech or on-site form.

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Technical knowledge base agent

Technicians instantly search machine manuals, diagrams and service data for answers.

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Predictive maintenance

Predict maintenance needs based on sensor data, usage patterns and historical failures.

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Construction site monitoring & issue detection

Monitor construction progress via photos and data; deviations, delays and risks flagged immediately.

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HR & People

06 · 4 examples

From application to expense claim: HR processes that handle themselves.

HR onboarding & documentation

Guide new employees step by step and automatically process documentation.

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Payroll questions & HR support

Handle employee questions about payroll, leave and HR policy automatically.

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CV screening & interview scheduling

Automatically assess applications for fit, rank candidates and schedule interviews.

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Expense claims & cost management

Automatically process receipts and expense claims, check against policy and prepare for payment.

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Don't see your process? Every solution is custom-built. Exactly then a conversation is worth it.

Curious what we can do for you?

Schedule a no-obligation introductory call and discover how AI can strengthen your organisation.