What is AI file summarisation?
Financial advisers spend a great deal of time reading through voluminous files and answering repetitive client questions. According to Accenture, 35% of financial professionals' time goes to information processing that could be automated.
AI file summarisation reads and analyses complete files and generates concise summaries highlighting key points. Simultaneously, an AI assistant answers standard client questions based on your knowledge base and file data.
How does it work?
Large Language Models (LLMs) process and understand complex financial documents: annual accounts, tax returns, correspondence and contracts. The system extracts key points, flags items that require attention and generates summaries in your preferred format.
For client FAQs, an AI assistant is trained on your specific services, processes and frequently asked questions. Clients receive an immediate answer via chat or email — complex questions are forwarded to an adviser.
What does it deliver?
Firms report 40% faster file handling, 50% less time spent on repetitive client questions and higher client satisfaction through faster response times. Advisers gain more time for valuable personal conversations and strategic advisory work.